DIGITAL TWINS

We created digital clones of Karanji’s CEO and Solution Architect, enabling them to scale their expertise and improve accessibility without compromising on the personal touch. These AI-powered clones engage in client consultations, internal team guidance, and business development support, allowing leadership to focus on high-priority strategic work.

Technology Solutions
DIGITAL TWINS

The Situation

Karanji's leadership team was spending over 15 hours each week on repetitive conversations. The CEO handled the same company introductions and service explanations multiple times daily. The Solution Architect repeated similar consultations about AI implementation across different sectors. Both executives answered identical questions from potential clients, partners, and internal teams week after week.

This pattern is common in growing organizations. Subject matter experts become bottlenecks when their knowledge is needed everywhere at once. Teams wait for answers, decisions slow down, and high-value strategic work gets pushed aside for routine explanations.

Think of it like a master chef who spends all day explaining recipes instead of creating new dishes. The knowledge exists, but the delivery method limits its reach and impact.

The Challenge

Karanji needed to scale its leadership availability while preserving the authentic expertise and communication style of their executives. Generic chatbots or FAQ documents wouldn't work. Clients expected personalized, industry-specific insights—whether healthcare, aviation, or logistics.

The organization faced four specific obstacles:

  • Initial client consultations required senior leadership involvement but followed predictable patterns.,
  • Internal teams needed consistent access to executive guidance without scheduling delays.,
  • The company operated across multiple languages and time zones.,
  • Every hour spent on routine questions meant less time for strategic initiatives and specialized client work.
  • The solution had to preserve the nuanced understanding that comes from years of experience while making that expertise instantly accessible.

    Our Solution

    Karanji created digital clones of their CEO and Solution Architect. These are not simple chatbots or automated response systems-they’re sophisticated digital representations trained on actual video and audio from the executives themselves.

    "The CEO's digital clone handles company introductions, explains service offerings, and discusses potential solutions for business challenges. It maintains Prakash’s conversational style and business perspective in every interaction."
    "The Solution Architect’s clone provides specialized guidance on AI implementation, answers complex questions, and generates customized frameworks and actionable templates based on real project experience across various sectors (aviation, healthcare, logistics, etc.)."
    "Both clones operate in 32 languages, including regional ones like Arabic, Afrikaans, and French. Users can type or speak their questions and receive immediate, contextual responses at any time of day."

    How We Did It

    The development process took several months and followed a structured approach:

  • Data Collection: The team gathered video and audio recordings of both executives in various professional contexts, including client meetings, internal discussions, and presentations.,
  • Analysis: Communication patterns, common questions, and response frameworks used by each executive were analyzed to identify the core knowledge areas and conversation flows that needed replication.,
  • Training: The digital clones were trained using this data while preserving each executive’s unique perspective and expertise. Sector-specific knowledge bases were built for industries like healthcare, aviation, logistics, and others.,
  • Quality Assurance: Real-world scenarios from past client interactions were tested to refine responses, ensuring the digital clones could handle complex, multi-part questions with the same depth as the original executives.,
  • Integration: The final step integrated the clones into accessible platforms where clients and team members could interact through voice or text interfaces.
  • Impact at a Glance

    "Prakash’s CEO clone freed up 30% of his weekly calendar, focusing more on strategic partnerships and business development. "
    "Srikant’s Solution Architect clone reduced solution development turnaround time by 50%, giving teams immediate answers to technical questions."
    "Client engagement increased as potential partners could explore solutions instantly without scheduling constraints."
    "Internal teams reported faster decision-making with 24/7 access to executive-level guidance."
    "New employee onboarding became more consistent and efficient. Every new hire received the same high-quality introduction to company processes and values, regardless of when they joined or which office they worked from."
    "The multilingual capability opened new opportunities in regional markets where language barriers previously slowed business development."

    These results demonstrate how digital clones solve operational challenges while preserving the human expertise and relationship-building that drive business success.

    Access Digital Clones in Action Case Study

    See how AI-powered digital clones helped Karanji scale expertise, improve decision-making, and enhance client engagement-all while freeing up executive time for strategic work.

    If you’re in leadership enablement or AI-powered solutions, this case shows how digital twin technology can help organizations unlock their expertise for faster, more effective decision-making.